Shipping Policy

Pre-Order Notice

All items are pre-order and will start shipping in late November 2025.
West Malaysia orders are expected to arrive before the concert (Dec 13, 2025), while East Malaysia and Singapore orders may arrive slightly later depending on courier schedules.

Delivery Information

You will receive a confirmation email once your order has been placed.

After your order has been shipped out, you will receive the tracking number via email.

Kindly check your SPAM/JUNK folder in case the email was filtered there by accident.

Delivery Fee:
• West Malaysia: RM10
• East Malaysia: RM25
• Singapore: RM60

Shipping & Processing

Please note that all delivery dates are estimates.
We shall not be held responsible for any losses, costs, or damages arising from any delay in delivery.

Shipping Address

Once an order is confirmed, the shipping address cannot be changed.
Please ensure all information is accurate before checkout to avoid any inconvenience.

Missing or Defective Items

If your item is missing or defective, kindly contact our Customer Service via WhatsApp: (+6018-2855832) for assistance.