Shipping Policy
Pre-Order Notice
All items are pre-order and will start shipping in late November 2025.
West Malaysia orders are expected to arrive before the concert (Dec 13, 2025), while East Malaysia and Singapore orders may arrive slightly later depending on courier schedules.
Delivery Information
You will receive a confirmation email once your order has been placed.
After your order has been shipped out, you will receive the tracking number via email.
Kindly check your SPAM/JUNK folder in case the email was filtered there by accident.
Delivery Fee:
• West Malaysia: RM10
• East Malaysia: RM25
• Singapore: RM60
Shipping & Processing
Please note that all delivery dates are estimates.
We shall not be held responsible for any losses, costs, or damages arising from any delay in delivery.
Shipping Address
Once an order is confirmed, the shipping address cannot be changed.
Please ensure all information is accurate before checkout to avoid any inconvenience.
Missing or Defective Items
If your item is missing or defective, kindly contact our Customer Service via WhatsApp: (+6018-2855832) for assistance.